One number. Your phone, your team and your systems.
WaCheap adds what the WhatsApp Business app is missing, without taking the app away.
Talk to customers together
Shared inbox
Everyone on the team sees and answers the same conversations, live.
Phone replies included
Messages sent from the WhatsApp Business app appear in the thread, labelled as sent from the phone.
Imported history
Up to six months of past chats, so context is there from day one.
Contacts and consent
Contacts sync from the app. Opt-outs are recorded and respected.
Automate without losing the human touch
AI replies
Connect OpenAI, Claude, Gemini or your own model to answer common questions.
Booking flows
Let customers book a slot from WhatsApp, connected to your booking system.
Pause when a person replies
Automation steps back for 24 hours after a reply from the phone.
Campaigns
Send approved templates to a list at a safe rate, with delivery and read reports.
Build on it
REST API
Send text, media, templates and interactive messages with idempotency keys.
Signed webhooks
Message, status and account events, HMAC-signed, retried and replayable.
Projects and scoped keys
Give each app or client its own keys, numbers and usage limits.
Onboarding links API
Create a connect link per customer and get a webhook when their number is live.
Stay in control
Number health
Quality rating, connection status and sync progress for every number.
Roles and audit log
Owner, admin, developer and viewer roles, with every change recorded.
Encrypted credentials
Access tokens are encrypted at rest and never shown again.
Usage and limits
See usage against your plan and cap spend per project.
Connect your number today
Your phone app keeps working the whole time. If it is not for you, disconnect from the app in one tap.
14 days free. No card needed to start.